Terms and Conditions of Sale (T&Cs)

1. Purpose

These terms and conditions govern the sale of products via the Balkany website to customers in the United Kingdom.


2. Products

We take the utmost care to ensure our products are described and presented accurately. However, slight variations, errors or omissions may occur.


3. Prices

All prices are shown in pounds sterling (£), inclusive of VAT where applicable. Shipping costs, if any, will be displayed at checkout.


4. Orders

Placing an order constitutes acceptance of the prices and the products available at the time of purchase. You will receive an order confirmation email after your purchase has been completed.


5. Payment

Payment is made securely online via the payment methods available on our website.


6. Delivery

Products will be delivered to the address provided at checkout. Delivery times may vary depending on the destination and carrier. We will provide tracking details once your order has been dispatched.


7. Right to Cancel

In line with UK consumer law, you have 14 days from receipt of your order to cancel and return your purchase without providing a reason. Please contact us at balkany.sav@gmail.com to arrange a return.


8. After-Sales Service

For any enquiries, complaints or support, please contact our customer service at balkany.sav@gmail.com.


9. Liability

Balkany shall not be held responsible for any damage or injury resulting from misuse of the product purchased.


10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.